How Being Consistent Can Lead Us Astray
“Are you suggesting the consistency and standardization that have made us who we are, is creating problems?” The expression on the Quality Control Manager’s face communicated the depth of their frustration. They had spent weeks artfully articulating throughout the organization the importance of following the Standard Operating Procedures that had dramatically improved the company’s previous error ratio. Now someone was suggesting that the system was "overly standardized." “Th
The Power of Asking for Help in a Self-Help Society
Have you found ever yourself stuck and yet hesitant to ask for help? If so, you’re not alone. Many people go to great lengths to avoid reaching out to someone in their real world. Instead, they may thoroughly research the Internet hoping they can sort through the mountains of available information and readily understand it within its proper context. The challenge is, that while we may discover what we think is the correct answer, we may also fall prey to the phenomenon known
